Shipping & Returns
INTERNATIONAL SHIPPING? YOU BET.
We ship worldwide via international air parcel, products will arrive in 7-14 days. We will cover return shipping in the event of any manufacturing defects or imperfections.
All Products are shipped via Canada Post with a tracking number. The tracking number insures your product against any potential damages or loss of product in the mail. Should there be an issue with your order, please send us an email at firstname.lastname@example.org and we will deal with any of your shipping issues accordingly.
Products should arrive between 5 - 15 business days depending on your geographical location.
EASY RETURNS & EXCHANGES
Don't worry—returns and exchanges are easy. We have created a very easy return process in order to make your online shopping experience pleasant, even when you are not fully satisfied. You can return any item purchased on our store for an EXCHANGE OR FULL REFUND within 30 days from the delivery date. Here’s how:
- Make sure the items are in the same condition you received them in.
- Email email@example.com with the subject titled "Return"or "Exchange" and the details regarding your order in order to register your return/exchange.
- We will contact you within 24 hours to help with whatever it is you need.
- When approved, simply ship your item back to the office address we provide you and get your refund/exchange as soon as we receive the package.